INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of digital products and services do you offer?

At The Honest Digital, we offer a wide range of genuine digital products and services including eBooks,PDFs,Courses,Checklists,Templates,International Payment Help,Facebook Boosting, and more. Our goal is to provide high-quality digital solutions that meet the diverse needs of our customers across Bangladesh.

How can I be sure that the products I purchase are genuine?

We take pride in our commitment to authenticity. All our digital products come directly from authorized person and company. Additionally, each purchase includes a valid license or activation key, ensuring that you receive genuine products. If you have any concerns, our customer support team is always available to assist you.

What payment methods do you accept?

We accept a variety of payment methods to ensure convenience for our customers. You can pay using major credit and debit cards, mobile banking services like bKash and Rocket, and bank transfers. We also offer cash-on-delivery options in certain areas for added flexibility.

How do I receive my digital products after purchase?

Once your payment is confirmed, you will receive an email with a download link and any necessary activation keys or instructions within a few minutes. For some products, you may also access your purchases directly from your account on our website. We aim to make the delivery process quick and hassle-free.

What is your return and refund policy?

Customer satisfaction is our top priority. If you encounter any issues with your digital product and services, please contact our customer support within 7 days of purchase. We will investigate the issue and offer a replacement or a full refund if the product is found to be faulty or not as described. Digital products are typically non-refundable once downloaded or activated, but we strive to resolve any problems to your satisfaction.

INFORMATION ABOUT US

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